Cookies are small files that are stored on your device for record-keeping purposes. We use cookies and similar tracking technologies (like beacons, tags and scripts) to collect and track information and your use of our Site. This information means we can improve our Site and enhance your experience with the Site.

Personally Identifiable Information may be linked to the information stored in and obtained from cookies.

Cookies may be used as follows:

- To identify you when you visit and navigate the Site;

- To analyze the use and performance of the Site; and

- To protect the Site and user accounts.

The Site uses Google Analytics to analyze the use of the Site. You can review Google's privacy policy here https://policies.google.com/privacy.

You may be able to disable cookies, the methods vary across browsers. Disabling cookies from our Site may affect your ability to use all or parts of the Site.

This is information that can’t be used to identify you individually. It is collected through the cookies and is used to periodically analyze the Site logs – this is more information that can help us to improve our Site and your experience of our Site. Typically, this information is used to monitor systems administration, to conduct server troubleshooting, for security purposes, to analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data for any lawful business purpose. We may disclose or share Non-Personally Identifiable Information with third-party providers and the public. Such data is collected on our behalf and is owned and used by us.

We may use third-party providers to serve ads when you interact with the Site or any of RCCA’s products, services and/or courses. These third party providers may use Non-Personally Identifiable Information to initiate targeted advertisements based on your visits and use of the Site. Our advertising service vendors and other third parties may also use tracking technologies to serve you advertisements tailored to interests you have shown by browsing on the Site and other sites, applications, destinations, and services to determine whether you have seen a particular advertisement before to avoid sending you duplicate advertisements, and for other lawful business purposes.

The use of tracking technologies by third parties is subject to their own privacy policies. We advise you to read the privacy statements and Terms of Use of these third-parties.

The Data we collect may be used for various different purposes, including:

- To administer your account and to give you access to particular tools and products, services, and courses we offer;

- To notify you of any changes to the Site;

- To enable you to participate in the interactive features of the Site if and when you choose to do so;

- To provide customer care and support;

- To provide analysis of the information to provide and improve our products, services, courses, and our Site;

- To monitor the use of the Site;

- To detect, prevent and address any technical issues;

- To run promotions and surveys;

- To send email/s in response to accounts, inquiries and comments; and

- To comply with any legal obligations RCCA is subject to.

The nature of RCCA’s services, products and courses means that RCCA may be required to deliver such services, products and courses through the use of third-party processors. This means that your Data may be transferred to – and maintained on – servers that are located in countries that may not have the same protections for your Data. We won’t transfer your Personally Identifiable Information to any organization or country that doesn’t have the same privacy ethos and standards as it would if it was processed within the United States.

Your consent to this Policy followed by your submission of such Data represents your agreement to any such transfer. Please contact us should you want any further information on the countries to which Personally Identifiable Information may be transferred and the specific mechanism used by us when transferring your Personally Identifiable Information.

There are times when we disclose your Data but only in the good faith belief that the disclosure is necessary to:

- Comply with a legal obligation;

- Protect and defend the rights or property of our business;

- Prevent or investigate possible wrongdoing in connection with the Site;

- Protect the personal safety of all users of the Site;

- To perform service-related services and/or updates and/or modifications; and

- To protect against legal liability.

We are committed to reducing to a minimum the number of Third Parties we use – this means we can lower the risks of your Data being breached. You are advised to acquaint yourself with the content of each Third Party’s privacy policy. Once you leave the Site, e.g., click on a third-party link, you are no longer bound by our Privacy Policy and Terms and Conditions.

Our Site may contain links to third-party applications and/or websites that are not owned or controlled by RCCA. RCCA cannot accept liability or responsibility for any statements, information, products, services or policies that are accessed or provided to you through any external third-party links. We advise you to read the privacy statements and Terms of Use of these third-party links. These third-party links have been provided for convenience and information purposes only and shall not be deemed an endorsement by us of the content thereof. We have no responsibility for the content of such third-party links and accept no liability for any losses whatsoever that may be incurred as a result of any linking to such.

We are committed to taking all reasonable precautions to safeguard the privacy of Personally Identifiable Information that has been provided by you. We use technical, contractual, administrative and physical security steps to protect your Personally Identifiable Information. Security measures such as restricted access and the use of passwords and encryption have been adopted to protect your Personally Identifiable Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Our employees have been trained to respect privacy at all times and those employees with access to Personally Identifiable Information shall only use such Personally Identifiable Information strictly in accordance with this Policy.

The security of your Data is very important to us. Although no Data can be guaranteed to be 100% secure when transmitted over the internet or electronically stored, we do have appropriate collection, storage and processing practices in place for the Data we collect to help protect against any unauthorized access to, alteration of, disclosure and/or destruction of Data stored on our Site.

Any Data exchanged between you and our Site is done over an SSL-secured communication channel and is encrypted and protected with digital signatures. This means we do our best to make sure the transfer of your Data is as secure as we can reasonably make it.

We also take further precautionary measures by striving to use commercially acceptable means to protect the security of the transmitted Data, however, we cannot guarantee its absolute security.

We may use the services of third-party companies and/or individuals to perform service-related services in relation to the Site or to assist us in analysing how the Site is used. These third parties will only have access to such Data as is required to enable them to fulfil their tasks and they are required to maintain the same level of confidentiality and integrity as they would their own confidential information.

You agree to hold us harmless for any security breach and/or unauthorised use of your Personally Identifiable Information by Third parties. Furthermore, you agree to hold us harmless for any disclosure of your Personally Identifiable Information through the Site without our knowledge and consent.

Our Site, including our products, services and courses are not designed for, or targeted at, children under the age of 18 (eighteen) and we do not intentionally collect or maintain Personally Identifiable Information of anyone under the age of 18.

If you become aware that your child has provided us with Personally Identifiable Information please contact us at the email address listed below.

If we become aware that we have collected the Personally Identifiable Information of anyone under the age of 18, we will take steps to remove that information from our servers.

3.9.1 Your rights:

Depending on the jurisdiction in which you reside and the Privacy Laws applicable to your Personally Identifiable Information, you may have the following rights, which may require a verified request to exercise. Your request may be rejected if you are unable to verify your identity:

Right of Access. You have the right to get confirmation from us on whether or not your Personally Identifiable Information is being processed and, if such Personally Identifiable Information is being processed, you have the right to request and gain access to the Personally Identifiable Information that is being processed.

Right to Rectification. If any of your Personally Identifiable Information is not correct, you have the right to have the information corrected and you can also give us additional information to complete any incomplete Data.

Right to Restriction of Processing. You can request that we restrict/stop the processing of your Personally Identifiable Information for a certain period of time (including indefinitely) and/or under certain circumstances. If you do restrict the processing of your Personally Identifiable Information, it could affect your ability to use/access/interact with all or parts of our Site.

Opt-out. You can stop us from collecting any Data by our Site by de-registering your account or you can send us an opt-out via email.

Right of Erasure. We will keep your Data for as long as you use the Site and for a reasonable time afterwards, as required. If you would like us to delete Data that has been provided by you via the Site, please contact us. Some or all of the Data may be needed for you to have the full experience of your account registration. Should you wish us to delete this Data it will affect your ability to access and use the Site effectively.

Right to Object. You have the right to object to the processing, or further processing, of your Personally Identifiable Information, for profiling and/or direct marketing purposes.

Right to Filing Complaints. You have the right to file a complaint with the data protection authority if you aren’t happy with the way in which your Personally Identifiable Information is being processed.

Right to bring legal proceedings or claim compensation for damages. You can take us to court or claim compensation if we breach applicable legislation in relation to the collection and/or processing of your Personally Identifiable Information.

Cookies. Most browsers are set to accept cookies, but you can set your browser to refuse these. Disabling cookies from our Site may affect your ability to use all or parts of the Site.

Should you wish to exercise any of your rights, please contact us at: support@therccacademy.com. RCCA reserves the right to charge a reasonable fee to process your request. RCCA may also reject a request if your request is excessive, repetitive, or not valid under applicable law.

3.10 Retaining and Deleting Personally Identifiable Information

RCCA shall comply with its legal obligations with regards to the retention and deletion of Personally Identifiable Information, as they apply.

We will retain your Personally Identifiable Information for as long as legally required or until such time as we receive a request for deletion from you relating to your own Personally Identifiable Information, as applicable.

4. CHANGES. We reserve the right to make changes to this Privacy Policy from time to time. You are responsible for periodically checking for updates and to check the “Last Updated” date at the bottom of the Privacy Policy for the most recent version. We will notify you either clearly on the home page of the Site or by email that changes have been made and when they become effective.

5. CONTACT US. If you have any questions about this Policy, please feel free to contact us at support@therccacademy.com